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Life moment · Papers

Papers to collect? We queue for you.

Birth certificate, proof of residence, legalisation: an agent goes to the counter for you and sends you the scan, then the original if you want it.

At a bright, modern counter, a hand places a folder and an envelope on the wooden desk, next to a stamp and a document tray.
What is needed, told upfrontPower of attorney, a copy of your ID: you know everything before we start.

How it works

What Teewal does for you

  1. You tell us which document

    The document, the town hall or office, and what you know: name, date and place of birth, certificate number.

  2. We check what is needed

    Some papers need a power of attorney or a copy of your ID: we tell you beforehand.

  3. The agent goes to the counter

    They hand in the request, follow it up and come back to collect it.

  4. You receive the scan

    As soon as the document is issued, in your vault.

  5. The original, if you need it

    Handed to a relative or sent with a courier, with tracking.

Official fees are given upfront.If the office asks for a stamp or a fee, it is included in the fixed price, with a photo of the receipt. Nobody pays “to speed things up”.

The proof

The proof you receive

  • The applicationA dated photo of the receipt slip, with the name of the office.
  • The documentA clear scan or photo as soon as it is issued.
  • In your vaultThe scan and the agent's report, kept in your file.
Signed reportExample

Birth certificate extract · Dakar

TW-26-00144

  • Request lodged at the civil registry on 3 November
  • Receipt slip photographed
  • Extract issued on 5 November, scan sent
  • Original handed to Fatou S. on 6 November

Signed by the agent · 06/11/2026

Example report: every photo is dated and keeps its fingerprint.

Price

A fixed price, given upfront

The price depends on the document and the office. You see it before you pay, by card or PayPal.

  • Civil status record

    from €25
    • Birth, marriage, death
    • Official fees included
    • Scan sent
  • Errand at several offices

    from €60
    • Legalisation, certificate
    • Application followed up
    • Photos of receipts
  • Sending the original

    from €30 extra
    • Handed to a relative
    • Or sent with a courier
    • Tracking number

ExampleNothing is paid before you agree.

Questions

Common questions about papers

Do I need a power of attorney?

It depends on the document and the country. We tell you before we start, with a list of what is needed, and help you prepare it.

How long does it take?

It depends on the office. You are told the timeframe along with the price, and you follow each step in your file.

Can you get a document the office refuses to issue?

No. The agent follows the normal process at the counter, with the documents required. Teewal never pays to get round a rule.

Your request

Get a price for your papers

We've started the request for you. Change anything you like.

You create your Teewal account with your email, then we reply with a fixed price. Nothing is paid before you agree.

See also

Other life moments

Our rule: never say no without looking first.If nobody does it there yet, we look for a vetted agent and come back with a fixed price, or tell you honestly why not.