Partner agreement

Version of 29 October 2026.

Between

Hakkilo SAS, a SAS (société par actions simplifiée, a French simplified joint-stock company), registered office 122 rue Amelot, 75011 Paris, SIREN 131 536 047, which operates the Teewal brand, represented by its president (“Teewal”),

and

the Partner, identified in their Teewal space (name, country, professional status, registration or declaration number), who accepts this agreement online (“you”).

1. Purpose

This agreement sets out the terms on which you carry out, with full independence, the tasks that Teewal offers you, for jobs that Teewal sells to its clients.

Teewal sells the job to the client and remains its seller. You provide your service to Teewal, which pays you.

2. Your independent status

2.1 No employment contract. You are not an employee, an authorised representative (mandataire) or a sales representative of Teewal. Nothing in this agreement creates a relationship of subordination (lien de subordination).

2.2 Your freedom.

You are free to accept or refuse each task offered, without having to give reasons and without penalty. In your space, each task assigned to you has two buttons, “Accept the task” and “Refuse the task” (optional reason, read by Teewal only), for as long as you have not started it. A refused task goes back to Teewal, which assigns it to someone else. A refusal has no effect on your rating, your bonus, your job limit or your access to tasks, and can never justify a sanction.
You choose your days, your hours and your area.
You set your own price for each service, in your currency. Teewal may set minimum and maximum limits for each service and each country; a price outside those limits is reviewed by the team.
You organise your work freely, with your own means (phone, transport, equipment).
You may work for other clients and other platforms, including competitors. No exclusivity.
You may be helped by your own staff for tasks that do not require a personal qualification, provided that they are vetted by Teewal before they take part.

2.3 Your obligations as an independent contractor. You work in compliance with the law of your country: declaration of your activity (for example *entreprenant* status or registration with the RCCM (Trade and Personal Property Credit Register) in OHADA countries, or an equivalent status), tax and social security returns, professional authorisations. You alone are responsible for your taxes and contributions. Teewal may ask you for supporting evidence.

2.4 OHADA countries. In the member states of OHADA, the Uniform Act on General Commercial Law (2010) provides for *entreprenant* status (a simple declaration of activity, without registration with the RCCM). Teewal encourages you to use it if you have no other status. This status is recommended, not required for agents; it is required for professionals whose occupation is regulated (registration with the professional Order or Chamber).

3. Verification of your identity and your occupation

3.1 Before your first job, you complete the “Verify my identity” process:

agreement to this contract and to the verification text (recorded version);
occupation, country and type of identity document; a declaration if you hold or have held a prominent public function;
phone and email;
occupation documents (professional verification): registration with the professional Order or Chamber for a surveyor, a notary, a lawyer or a commissaire de justice (French-style judicial officer); driving licence, vehicle registration document and insurance for a driver;
two references from outside your family;
proof that the identity document is yours: a video call with the team (never recorded) or an appointment with a confirmed agent. The selfie with a movement challenge will come later and will always remain optional;
screening against the official sanctions lists (UN, European Union, OFAC, the asset-freeze register of the DG Trésor (French Treasury)).

3.2 Your documents. They are processed in Africa and deleted after verification. Teewal keeps only the result (details in the Privacy policy, § 6).

3.3 Decision. A person on the team decides. No refusal is automatic. A refusal requires two reviewers and a reason. You may challenge it within 30 days.

3.4 Until you are verified, you cannot start a task, be paid or withdraw money. This is not a sanction.

3.5 Updates. You inform Teewal of any change (expired identity document, striking off or suspension by your professional Order, withdrawal of your driving licence, loss of insurance). An expired identity document or other document puts your verification on hold. A large withdrawal or a new withdrawal method may require a short additional verification.

3.6 Conflict of interest. You do not verify someone close to you, and you do not carry out a task for a member of your family without telling Teewal.

4. Insurance

Regulated professionals: you hold professional indemnity insurance valid in your country, covering work arranged by a third party. You provide the certificate on registration and every year.
Agents: no insurance is required of them at launch; Teewal is seeking to extend its own civil liability insurance to damage caused during tasks.

5. Performance of tasks

5.1 Expected result. Each task describes the expected result (what must be observed, delivered or done) and the deadline agreed with the client. You choose how to achieve it.

5.2 Proof. Proof is at the heart of the service. You undertake to:

take the photos with the Teewal application, at the time of the visit; never edit them or reuse an old photo;
write a faithful and factual report: what you saw, without any judgement or conclusion that you are not qualified to give;
sign your report; your signature covers the file's fingerprint (hash);
never present your report as a title, an official instrument or a statement of findings by a commissaire de justice if you are not one.

False proof is serious breach (faute grave) (article 11) and may constitute a criminal offence.

5.2 bis The guided report. For each task, the application shows you the list of points to check (checklist) that describes the deliverable requested by the client. For each point, you state yourself what you observed (compliant, non-compliant, impossible to check, with the reason) and you add your photos and your remarks, written by you.

The Teewal Assistant is an automated assistant: it reminds you of the points still to be completed and of the rules of proof. It does not write any finding on your behalf and does not add any fact.
You are the author of the report. Before signing, you reread the full report and you tick: “I certify that I personally observed, on site, on the date stated, each fact in this report, and that it is accurate and complete.”
A point that you could not check is declared as such, never ticked “compliant”.
Certifying a fact that you did not observe, or a false finding, is serious breach (article 11.3), even if the rest of the report is accurate.

5.2 ter Getting started. Teewal gives you a short training session on the application, the guided report and the Assistant (what it does and what it does not do). It is not paid as a task and does not affect your freedom to accept or refuse tasks.

5.3 People you meet. You are polite and respectful. You never photograph a person without their consent, nor an identity document, nor a sick person. Photos show places and objects.

5.4 Accompanying a relative to an appointment. You collect the person from their home, accompany them and bring them back, with their consent. You receive the destination by phone and never write it in the application: no place, no reason, no name of a practitioner, no photo of the place. You record only the time of departure from home and the time of return. You give no care, pay nothing on the person's behalf and receive no medical document. If the person is very unwell, you call the emergency services.

5.5 Unlawful requests. You refuse, and report to Teewal, any request that is unlawful or dangerous, or that involves monitoring a person without their consent.

5.6 Number of tasks. To guarantee the quality and the deadlines promised to clients, you state yourself in your space how many jobs you can handle at the same time; Teewal never offers you more than 5 in progress at once. This is a capacity limit linked to the deadlines promised to clients, not a control of your activity: you remain free to work for others outside Teewal.

6. Confidentiality

You keep secret everything you learn during a task: the identity and situation of the client, of their family, the property, the documents, a person's health.
You see only the minimum needed for the job. You do not try to find out more.
You keep no copy of documents, photos or data outside the application, and you delete from your phone anything that may have remained on it.
Agent number. Teewal gives you a unique agent number (for example TW-A-7KQ4M2), drawn at random. Teewal only shows clients, their relatives and recipients this number: never your name, photo, phone or email. Names written in messages are not filtered; you do not give them your name or contact details. Only Teewal can link this number to you, and every search is written to the audit log. Your name appears only where the law requires it: your self-billing invoices (with your agent number) and the author's statement you sign electronically. Sole exception: 5 years after the end of the job, the client keeps in their vault the signed attestation, in which your name is readable.
This obligation continues for 5 years after the end of the agreement, and without limit for health data and professional secrecy.

7. Money: absolute prohibitions

You never receive money from a client, a relative or a person you meet, in any form (cash, mobile money, bank transfer, valuable gift).
You never carry, hand over or collect money for anyone.
You never buy anything “with the client's money”. When a task includes a purchase (groceries, gas, a sheep), it is Teewal that buys and pays the supplier, following the procedure set out in the task.
You never suggest to the client that you work outside Teewal, and you do not give your contact details. Everything goes through the job chat; contact details are hidden there.

Any breach is serious breach (article 11).

8. Remuneration

8.1 Price. For each task, Teewal pays you the price you have set for that service (or the price accepted for an offer), in your currency. The client pays Teewal a price that includes Teewal's margin; the client does not see your price.

8.2 When. The client pays Teewal before the job starts. When your task is done, your payment becomes due as soon as the client approves, or 72 hours after the proof is delivered without a complaint. It is then credited to your wallet.

8.3 Quality bonus. A bonus of 10% of the remuneration is added when the deliverable is complete (all the items of proof provided for by the task, with no well-founded complaint) and delivered within the agreed deadline. The rating given by the client is not taken into account in calculating the bonus.

8.4 Client complaint. If the proof is not up to standard and the job is redone by another partner, your payment for the task concerned may be reduced or cancelled, after you have been able to give your side of the story.

8.5 Invoices. Teewal gives you a statement of each sum paid, in your space.

9. Wallet and withdrawals

The wallet is a statement of the sums that Teewal owes you. It is neither a bank account nor electronic money. Entries are never deleted; an error is corrected by a new entry with a stated reason.
You request a withdrawal to the method of your choice registered in your name (mobile money, bank, PayPal). Minimum amount: €10 or the equivalent.
This minimum does not apply to the payment requested in order to delete your account, subject to article 11.4.
The amount is reserved immediately; Teewal pays and records the reference, or refuses with a reason (the amount goes back to your wallet).
Withdrawals are suspended while your verification is not valid or if your account is frozen (article 11.4).
Transfer fees: one withdrawal per month is free, its fees are paid by Teewal. From the second withdrawal in the same month, the payment service's fees are deducted from the amount sent; they are shown to you before you confirm the withdrawal.

10. Rating and evaluation

After each task, the client may rate the quality of the report. Teewal also measures compliance with the deadline.
Your average rating and your number of jobs appear on your profile.
This information is used to offer jobs to the most suitable partners and to award the bonus. It is not used to give you orders.
You may ask why a rating was given to you and report an abusive review.

11. Breaches, suspension, freeze, termination

11.1 Warning. For a minor breach (delay, incomplete report), Teewal writes to you and you may reply.

11.2 Suspension. For a serious or repeated breach, Teewal may suspend new task offers during the review, after informing you of the reason and allowing you to reply. In case of immediate danger, the measure may be taken first, for 24 hours at most unless extended with reasons; you are told the reason at the same moment and may respond.

11.3 Immediate termination for fraud, serious breach or sanctions. Teewal may terminate the agreement without notice, with immediate effect, in the event of fraud, sanctions (article 11.4) or serious breach, in particular: false proof or false certification of a finding (article 5.2 bis); money received from a client or carried; circumventing Teewal; violence, harassment or discrimination; breach of secrecy; working without the required authorisation; false statement during verification.

11.4 Freeze for sanctions. If a match with an official sanctions list is confirmed by two reviewers, your account is frozen: no more jobs, no more withdrawals, no new file. The sums are retained and dealt with in accordance with the law (asset freeze). An alert that has not yet been confirmed only places your file under review (jobs and withdrawals suspended, without refusal). You may challenge it.

11.5 Termination by you. You may stop at any time, by completing or handing back the tasks in progress. The sums due are paid to you. You may delete your account once your tasks are completed or handed back and your balance paid. Self-billed invoices and accounting records in your name are kept (Privacy Policy, § 9).

11.6 Termination by Teewal, without fault. With 30 days' notice, given in writing (email). During the notice period, you complete the tasks in progress and the sums due are paid to you. An immediate termination (article 11.3) or a freeze (article 11.4) is notified to you with its reason.

11.7 After termination. The sums due are paid; confidentiality continues (article 6).

11 bis. Blocking. If you or the client block the chat, the Teewal team takes it over. The task may be removed from you, or you may hand it back, even once started. This is not a sanction: no effect on your rating, bonus, cap or offers. Work already done and proven is paid pro rata. Any misconduct follows only articles 11.1 to 11.3.

12. Liability

You are liable for the damage you cause in carrying out a task, and for your professional acts (legal instruments, measurements).
Teewal remains liable to the client for the job sold. If Teewal has to compensate a client because of your fault, Teewal may ask you to reimburse it, within the limits of your fault and your insurance.

13. Personal data

Your data is processed by Teewal in accordance with the Privacy policy.
Clients' data that you see: you use it only for the task, on Teewal's instructions, you do not copy it outside the application, and you report any incident (loss of your phone, unauthorised access) within 24 hours to [email protected]. For this data, you act as Teewal's processor within the meaning of article 28 of the GDPR. You therefore undertake to: process the data only on Teewal's instructions as described in the task; keep it secret; protect your phone (lock code, updates); not entrust any data to another person without Teewal's written consent; help Teewal respond to requests from data subjects; erase the data at the end of the task; give Teewal the information needed for an audit. The European Commission's standard contractual clauses (Decision (EU) 2021/914, module 2: data controller to processor) apply between Teewal and you and are attached as an annex being updated.
Professionals (notary, lawyer, surveyor): for the instrument you draw up, you are the data controller for your own processing, in accordance with the rules of your profession.

You also comply with the data protection law of your country.

14. Ownership of reports and photos

You assign to Teewal, as they are produced, the rights in the photos and reports produced for a task, so that they can be delivered to the client, kept in the client's vault and used in the event of a dispute. No advertising use without your consent and without blurring identifiable people and places.

15. Changes to the agreement

Teewal notifies you 30 days before any significant change (remuneration, payment periods, rating rules). If you refuse, you may terminate the agreement before the effective date.

16. Governing law and disputes

This agreement is governed by French law, without depriving the partner of the mandatory rules of their country of operation (employment law, social security, public policy).
In the event of disagreement: first a discussion with the team; then mediation, free of charge for you; failing that, you may bring the matter before the courts of the country where you work, or those of Paris.
No arbitration clause: its cost would in practice close off access to the courts for a partner.

17. Signature

Accepted online by the partner: the date, the version of this agreement, the partner's name and identifier are recorded in their Teewal space at the time of acceptance.